Box Office Info and Policies

For information, please call 213.972.7282.

Late Arrivals

We recommend arriving 30 minutes prior to the concert start time in order to park and find your seat before the concert begins. If you are unexpectedly delayed, in consideration of our artists and patrons in the hall, late seating will take place during the first appropriate pause in the program, at the discretion of management. Certain programs are performed without intermission; therefore, no late seating can be offered at those concerts. For the convenience of latecomers, the performance in progress may be viewed and heard on monitors in the lobby.

Concert Courtesy

As a courtesy to the musicians and your fellow patrons, please turn off all pagers, mobile phones, watch alarms, or other electronic devices prior to the concert, and refrain from talking, coughing, or unwrapping candy during the performance.

Walt Disney Concert Hall Box Office Hours

  • Tickets to the L.A. Master Chorale can no longer be purchased at the Walt Disney Concert Hall Box Office except on concert days starting 2 hours prior to the performance.
  • The Walt Disney Concert Hall Box Office inside windows will be open for LAMC ticket exchanges, donations, ticket purchase and Will Call starting 2 hours prior to each concert.

Please note: The Walt Disney Concert Hall Box Office is located on the street level at Grand Avenue and First Street, 111 South Grand Avenue. (Read above for hours and window locations.) Cash, checks, and major credit cards (American Express, Visa, MasterCard, and Discover) are accepted. All ticket sales are final. No refunds can be made on single ticket purchases. You may return your tickets as a donation to the Chorale and you will be issued a tax-deductible receipt.

Children's Attendance Policy

  • The LA Master Chorale's annual holiday concert Holiday Wonders is perfect for families. We welcome children to this matinee performance; however, this concert is not recommended for children under six. This matinee performance December 5, 2009, is an excellent introduction to music for the entire family.
  • Evening concerts at Walt Disney Concert Hall are not recommended for children, and children under six will not be admitted to these concerts.
  • Due to the acoustic sophistication of Walt Disney Concert Hall, we ask that everyone in your party be able to sit quietly through a 2-hour concert without disturbing other patrons or the artists. Ushers may ask parents whose children are noisy or uncomfortable to take them outside of the Concert Hall. If there is repeated disruption, we reserve the right to revoke admission.
  • All patrons, regardless of age, must have a ticket to enter the Concert Hall and must sit in the seat indicated on the ticket.
  • If you have any questions about this, please call us at 213-972-7282.

For more information about accessibility, hall amenities, and theater policies, please call 213.972.7282.